Privacy Policy

K9000 Dog Wash USA recognizes the importance of protecting an individual’s privacy. We appreciate that individuals are concerned about the security of their personal information and we are committed to protecting any personal information we hold.

Collecting personal information

K9000 Dog Wash USA will be fair and open about the way we collect information about you and what we intend to do with the information.

K9000 Dog Wash USA may collect and hold personal information about you such as your name, address, telephone number, change of address and telephone information and any other information you may voluntarily provide to us.

K9000 Dog Wash USA collects most personal information directly from you, for example when you provide information through the websites operated by K9000 Dog Wash USA, K9000 Dog Wash USA’s staff via mail, email and telephone inquiries

Other than the personal information set out in this policy, K9000 Dog Wash USA does not collect any credit information about you. If we receive information about you from a third party, wherever practical we will make sure they undertake to comply with the Privacy Act.

Using personal information

K9000 Dog Wash USA only collects, holds and handles information about you that is necessary for us to perform the services you request from us, that is otherwise reasonably necessary for our business activities or if required by law or court.

We may use personal information we collect about you for a number of purposes including:

  • to process and ship your orders;
  • verify your identity;
  • process your credit card payments;
  • to track your order when needed;
  • tell you about other products and services that may be of interest to you;
  • to ensure that any warranty claim is properly administered;
  • to run a competition or promotion you have entered;
  • for other purposes to which you have consented; and
  • as required or permitted by relevant laws and regulations.

Generally, we may use your personal information for the purposes for which we collected it and for related purposes which would be reasonably expected by you.

We do not share this information with outside parties except to delivery service companies, credit card processing agencies and banks, and other companies as required or allowed by law. The information may be shared with firms including accountants, lawyers, government agencies and other parties as may be required or allowed by law. The information may be used by leased personnel or seasonal staffing companies and their personnel to process your order. The information may be used by contracted warehouses and freight lines necessary to fulfil your order in a timely manner.

We may use non-identifying and aggregate information to better design our website and to share with advertisers and others. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways related or unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such uses.

Protecting personal information

K9000 Dog Wash USA will keep your personal information secure by taking reasonable steps to protect it from misuse, loss and unauthorised access, modification and disclosure.

K9000 Dog Wash USA stores personal information in transmission logs and archive systems for a period K9000 Dog Wash USA considers reasonable depending on the primary purpose for which that information was collected. Only properly authorized people who have a need to access personal information to perform their job will be able to see or use that information.

How you can access or correct information

You can access all your personally identifiable information that we collect online and maintain by saving your email confirmations and/or writing to us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

Resolving your concerns

If you have a complaint regarding K9000 Dog Wash USA’s management of your personal information, please prepare your complaint in writing and email it to us at

K9000 Dog Wash USA will provide written acknowledgement of your complaint within 7 days of receipt. We will investigate and advise you of the steps we have taken to resolve your complaint within 30 days of receipt of your complaint.

Privacy Notice Revision

To be able to continue to protect your privacy and to conform to changing generally accepted practices we reserve the right to change this privacy policy. We may need to change our policy to comply with future government regulations which are constantly changing as the internet evolves.

Further Questions

If you have any questions about this Privacy Policy or our privacy practices you can contact us on (866) 229-7841 or at